Goods can be ordered directly in the online store, or by sending an order by e-mail to post@stropp.no It is also possible to order by phone, or by meeting in store / warehouse.
Deviations from these general terms and conditions must be agreed in writing.
Payment terms: 14 days from invoice date unless otherwise agreed.
Terms of delivery: EXW our address
Interest calculation in case of late payment of invoice: 9,5% p.a.
The time of delivery stated in the order confirmation is not a guaranteed delivery but informs about the expected delivery time. In case of urgent deliveries, this must be agreed directly with the order recipient.
We reserve the right to a sales lien on the delivered goods until the purchase price with interest and costs has been fully paid, cf. the Act. Section 3 – 14 to 3 – 22 of the Mortgage Act.
Goods are not returned until it has been agreed with the seller with us. Specially ordered items will not be returned. Costs associated with a return are invoiced to the customer, minimum 20% of the order amount.
Advertised goods cannot be returned for our freight bill without our prior consent.
In the event of a complaint, we will not be liable for amounts exceeding the value of delivered goods excluding VAT according to the invoiced amount.
We reserve the right to invoke Force Majeure for delays in national and international deliveries.
Complaints must be made within 10 days of receipt of goods.
Advertised goods and returned goods, where we have accepted return shipment to our warehouse, we shall manage return transport with our charterer.
Return shipping for delivered, but not cancelled, orders/backorders are paid by the customer.
Backorders are sent automatically after arrival of goods in stock, if the backorder has not been cancelled in writing (e-mail) by the customer.
There may be an incorrect price in the online store. We reserve the right to adjust this to the correct price and inform the customer when this is discovered.
We reserve the right to change prices in our online shop without further notice.
